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Customer Service

 

Shipping & Delivery

We offer two different shipping options to our customers:

   1. Standard Shipping which costs $30 for all order below $300 and it's free for all orders above $300

   2. EMS Rapid Delivery it costs $80 for orders below $700 and it's free for all orders above $700.

 The delivery period starts from the day when your order has been processed and is shipped out from our warehouse, not from the day when you order it.

More dtails about Shipping & Delivery can be found in the Shipping Policy.

Privacy & Security

All the data given to us by the customers is kept confidential and we don’t share this data with anyone under any circumstances.

 Details related to the Credit Cards is fully secured using the latest encryption technology to ensure safe payments and transactions.

Returns & Replacements

We do not accept returns under any circumstances because the local Laws will prohibit you from sending the delivered medications back to us. We still offer replacements to our customers. These replacements will only be offered for the goods that have been damaged during the shipping or have expired.

For this you will need to provide valid images that our team will inspect after which the replacement will be sent to you for the goods that were damaged or faulty.

In case a replacement is sent the customer will bear the delivery charges for the replacement order.

Ordering

Before ordering a product we recommend you to read all the details regarding the medication such as dosage, precautions and side effects. This will enable you to stay on the safe side. Always try to consult a doctor before ordering medications.

To order medications you just need to select the medication and then add its appropriate amount to your cart. Once you have added all that you wish to buy, you will be taken to the payments page.

Payment, Pricing & Promotions

The prices are subject to change and the website reserves the rights to change the prices whenever it wants to. These prices are subject to change depending on the fluctuation of the currency internationally. In any case the prices change for an order that the customer has placed they will be informed accordingly.

The promotions can prone to change at any time. Any deals present in the promotions are not final and the company has the right to change whenever it wishes to, even on the orders that have already been placed.

Viewing Orders

Customers can view their orders status whenever they want. For this all they will need to do is login to the account that they created on the website.

There they will get all the details related to their order.

Still if they need nay information than they should feel free to get in touch with our support team at any time.